There are two ways to sign up on Starkhiladi.

1. By registering on our website and filling all the details.
2. By using Google+ Account directly
3. Using Mobile Number with OTP verification & Email with email verification

Signup problem may occur due to multiple reasons. The primary reason for not being able to signup can be an incorrect email address or password. If you have forgotten the password, one can always reset the password by available link below. You can reset your password using the mobile phone and will get OTP for the verification. If you reset your password using email, then the verification link will be sent to your email address.

One can only manage a single account under their name and valid supporting documents.

One can easily update and edit their information by logging into their Starkhiladi account using their registered email address and password. Click on Edit profile and make required changes. Once registered on Starkhiladi user cannot update some of the information like:

• Profile Name
• Email Address
• Mobile Number
• Team Name

To play and avail the benefit of Starkhiladi service one must follow these steps.

1. Register/Login to Starkhiladi
2. Select the Match
3. Create your Team within the defined virtual budget
4. Join free or cash contest of your choice.
5. Once the match begins your team will be awarded points based on the on-field performance.

Usually, score gets updated in every few minutes however, the final points, teams total, and rank is calculated, and updated after the completion of the match.

The users can easily join any of the contests arranged by Starkhiladi by just clicking on the Join button below the specific contest the user wishes to join.

In this case, Starkhiladi at its sole discretion shall deactivate the account of such users.

Starkhiladi is integrated with a secure payment gateway for transitions that use 3D secure authentication. 3D secure authentication ensures that it is safe to share your card details with Starkhiladi. In addition, Starkhiladi doesn't store any of your card information, including your CVV number.

No, however, your withdrawals on Starkhiladi involve the transfer of money from your Starkhiladi account to your bank/wallet account, and hence KYC becomes a mandatory requirement as a proof of identity.

Due to any reason if the match gets dismiss or cancelled you will automatically get your money refunded in your Starkhiladi wallet.

If any running contest is not confirmed and has below 50% of participation, then it will be cancelled.

You can withdraw money from your Starkhiladi wallet, only after the successful completion of the KYC verification process. The minimum withdrawn amount is Rs 100. The withdrawal amount will be deposited to your bank accounts within a turnaround time of 5-7 working days.